Nuverse Privacy Policy
Last update: February 8, 2021.
Welcome to Nuverse. This privacy policy (“Privacy Policy”) applies to the Nvsgames.com website (the “Website”). The
Website is provided and controlled by Nuverse (Hong Kong) Limited, with its registered address at
Suite 1113A, 11/F., Ocean Centre, Harbour City, 5 Canton Rd, Tsim Sha Tsui, Kowloon, Hong Kong.
(“we” or “us”). Aside of the Website, this Privacy Policy does not apply to any products or services
from Nuverse, its subsidiaries or affiliated entities, which may display or reference their own
privacy policies.
What Information do we collect?
We collect certain information when you visit the Website or choose to interact with us. More
information about the categories and sources of information is provided below. In this Privacy
Policy, “Information” means any information relating to an identified or identifiable individual.
Information we collect automatically
- Device Information. When you visit the Website, our web servers automatically log Information about your device such as your Internet Protocol (IP) address, device identifiers, device type, device’s operating system, browser and other software including type, version, language, settings, and configuration.
- Location Information. When you use our Services, we may infer your general location information (such as city, state, and country), for example, by using your internet protocol (IP) address.
We may use cookies and other similar technologies to collect this information. For more information
about the types of cookies we use, please see the Cookies section below.
Information you choose to provide
Communications with us. If you contact us directly, we may receive additional information
about you. For example, when you contact us for support, we may receive your name, email address,
telephone number and the contents of a message that you may send to us, and other information you
choose to provide.
How we use your information
We use the categories of information listed above to operate, administer, and improve the Website
and for other legitimate business purposes, including:
- Providing the Website. To provide and administer the Website, including securing, troubleshooting, improving, and personalizing the site.
- Business Operations. To operate our business, such as improving our operations, securing our systems, detecting fraudulent or illegal activity, and meeting our legal obligations.
- Website Improvement, Development, and Research. To improve our Website, develop new Website or features, and conduct research.
- Personalization. To understand you and your preferences to enhance your experience and enjoyment using our Website.
- Customer Support. To provide customer support and respond to your questions.
- Communications. To send you information, including support and administrative messages.
- the reasons set out in the Cookies section below.
We may aggregate or de-identify the Information we collect. This personal information is
aggregated or de-identified in such a way that it is no longer Information within the meaning of
this Privacy Policy.
Legal bases (for users in the EU/EFTA/UK)
If you are located in a Member State part of the European Union (EU)/ European Free Trade
Association (EFTA) or in the United-Kingdom (UK), we only process your Information when one of the
following legal bases can be relied on:
- Consent. You have consented to the use of your Information, for example to send you direct marketing.
- Contractual necessity. We need your Information to provide you with the Website, for example to respond to your inquiries.
- Compliance with a legal obligation. We have a legal obligation to use your Information, for example to comply with tax and accounting obligations.
- Legitimate interests. We or a third party have a legitimate interest in using your Information. In particular, we have a legitimate interest in using your Information for product development and internal analytics purposes, and otherwise to improve the safety, security, and performance of the Website. We only rely on our or a third party’s legitimate interests to process your Information when these interests are not overridden by your rights and interests.
How we share your information
We do not sell any Information collected from the Website. However, there are some limited
circumstances in which we may share the categories of Information we collect for legitimate business
purposes, as described below.
-
Service Providers.
We share Information with service providers acting as agents on our behalf, as necessary for them to help us with our business operations. For example, these may include web hosting, customer support or auditing vendors. -
Within Our Corporate Group.
We may share Information with a parent, subsidiary, or other affiliate of our corporate group. - In Connection with a Sale, Merger, or Other Business Transfer. We may share Information in connection with a substantial corporate transaction, such as the sale, a merger, consolidation, or in the unlikely event of bankruptcy.
-
For Legal Reasons.
We may disclose Information to comply with the law and respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend our rights, interests, safety, and security and that of our users and the public. -
With Your Consent.
We may share Information for other purposes with your consent or at your direction.
Your choices and rights
There are several ways you can control the collection and use of Information. For example, you may
be able to use operating system and web browser controls to prevent certain types of automatic data
collection and to limit the information shared with the websites you visit. You can also configure
your web browser to block or delete cookies.
If you receive promotional email or SMS messages from us and would like to stop, you can do so by
following the directions in that message. Note that these choices do not apply to replies to
communications you send us or to any mandatory service communications we may send.
European data protection rights
If the processing of Information about you is subject to European Union data protection law, you
have certain rights as a data subject in relation to your information. While some of these rights
are general and unrestricted, other rights only apply in certain circumstances.
Your rights include:
- Access: you can request a copy of the Information which we hold about you and certain additional details regarding how we process your Information.
- Rectification: you can request rectification of your Information if it is inaccurate or incomplete.
- Restriction: you can request that we restrict our use of your Information.
- Deletion: you can request that we erase your Information.
- Objection: you can object to the processing of your Information where our legal basis for processing your data is our legitimate interests.
- Portability: you can request a copy of Information you provided to us to be transferred.
- Consent: you can withdraw your consent where we relied upon it in a particular respect (though that does not affect the lawfulness of what we do up until that point).
Before we can respond to a request to exercise one or more of the rights listed above, you may be
required to verify your identity and/or your account details.
To make such requests, contact us at the email address provided at the bottom of this policy. You
also have the right to lodge a complaint with a supervisory authority, but we encourage you to first
contact us with any questions or concerns.
California privacy rights
If you are a California resident, you have certain rights with respect to the Information we
collect. You have a right to request access to or deletion of the Information we have collected
about you, and to receive additional information about our collection, use, disclosure, or sale of
such Information. To provide or delete specific pieces of Information we will need to verify your
identity to the degree of certainty required by law. Because we do not authenticate users on the
Website, for much of the Information we collect, such as the device information and usage
information described above, there is no reasonable method by which we can verify your identity as
the person to whom that data relates.
To make requests, please contact us at the email address provided at the bottom of this policy. You
may designate, in writing or through a power of attorney, an authorized agent to make requests on
your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent,
we will require the agent to provide proof you have authorized it to act on your behalf, and we may
need you to verify your identity directly with us.
You also have a right to opt-out from sales of Information. However, as noted above, we do not sell
Information collected from this Website and have not done so in the past 12 months. Finally, you
have a right to not be discriminated against for exercising these rights set out in the CCPA.
Where we Store your Data
The Information that we collect from you will be transferred to, and stored at, a destination
outside of the European Economic Area ("EEA"). Where we transfer your Information to countries
outside the EEA, we use standard contractual clauses approved by the European Commission, or other
alternative mechanisms which are permitted under EU law. For a copy of these Standard Contractual
Clauses, contact us at brand@nvsgames.com.
Security
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized
access, disclosure, alteration, and destruction. However, please be aware that no data storage or
transmission system can be guaranteed to be completely secure.
Data Retention
We retain Information for as long as necessary to provide the operate the Website, respond to your
inquiries, comply with our legal obligations, resolve disputes, enforce our agreements, and other
legitimate and lawful business purposes. When determining the specific retention period, we take
into account various criteria, such as the type of service provided to you, the nature and length of
our relationship with you, and mandatory retention periods provided by law. If data is no longer
needed in an identifiable form, we may retain certain information in an aggregated and anonymized
form.
Cookies
Types of Cookies we use
We use performance and analytical cookies on this Website.
The performance cookies are essential to provide you with the Website and the features you have
requested, such as to allow you to log into secure areas of the Website. Because these technologies
are essential for the Website and the features you have requested to work, you cannot decline these
tracking technologies.
We use first-party tracking technologies (set by Nuverse) for the following essential purposes:
- Optimising and improving access to the Website
- Preventing fraud and detecting non-human (bot) traffic
- User authentication and secure logins
- Traffic scheduling and network distribution
We also have third party analytical cookies on this website to help us measure traffic and usage
trends for the Website. You may turn off third party analytical cookie via your browser setting.
Changes
When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top
of this policy and posting the new Privacy Policy and providing any other notice required by
applicable law. We recommend that you regularly review the Privacy Policy to stay informed of our
privacy practices.
Contact
Questions, comments and requests regarding this policy may be sent to brand@nvsgames.com.
©️2020 Nuverse (Hong Kong) Limited